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Client and Proposal Portals

PlanSync includes external portal experiences for collaboration without full internal access.

Client portal

The client portal can expose selected project modules, commonly:
  • Drawings/files
  • Issues
  • Reports
  • Proposals
Visibility is controlled by project/workspace settings.

Proposal portal

Proposal share links are tokenized and support:
  • Viewing proposal details
  • Acceptance/decline/change request actions
  • Message threads between client and team

Occupant portal

Occupant token links allow issue submission for O&M/tenant workflows. PlanSync includes join/open routes for:
  • Invite acceptance
  • Email invite acceptance
  • Open-from-email routing

Best practices

  • Share links through trusted channels only
  • Revoke/rotate tokens when exposure is suspected
  • Keep module visibility minimal for each client audience